Policy of return and change

Chez abaya maroc, the satisfaction of our clients is a priority. We have children in the place of a recovery policy and a clear and transparent change so that you can guarantee a new experience.

1. Get back
You can also request the total return or part of your order for eligible products during a 7-day calendar to calculate the delivery date.

The return may be requested in the following cases:

Product does not conform to the command

Product first, cup or defect at the delivery

2. Products that are not eligible for return
Certain products cannot be used to return the object to the idea of extraction. We invite you to verify your order before validating your order. In this case, our customer service rests at your disposal.

Categories Sous-categories non-eligibles
Informatique & Gaming components and detailed pieces
Products don't hide it
Phones and objects connect products sous vide
Maison – Cuisine – Deco Huiles and fluids
Beauté – Santé Accessoires (brosses, pinceaux, etc.)
Cosmetic products (parfum, gel, hue, cream, masque, etc.)
Products sous blister auvert
Vêtements – Lingerie, maillots & burkinis
Bricolage – Jardin – Animalerie Huiles and fluids
Products items for animation
Librairie Toute la category
Products from this category
3. Proceedure de retour
To request a return or change pass through the attached letters:

Verification of the eligibility of the demand by the service client abaya maroc

Organization of the recovery of the product by a transporter (from the localization)

Control the product in our entries

Validation or rejet motivation of the return or refund request

4. Conditions d’acceptation du return
To be accepted, the product will return to you:

It's in your home

You will return with all your accessories

It is included in the original embalming machine

Please Cells, techniques and protections remain intact

Tout manquement à ces conditions peut entraîner un refus du retour.

5. Organization of the tour
You can contact us to program your Ramadan message.

These tentatives for recovery will have significant effects.

The rings should be corrected and removed (emballage d'origine or autre emballage adapté).

If your locality is not serviced by a home Ramassage service, the return will be made via Amana:

6. Frais de retour
This is what is possible:

Retraction (change of destinations): The return fee is on the client’s charge

Error or defut imputable to abaya maroc (product non-conforming, abîmé, cassé, large access) : the return is gratuit

After the product is returned, if the return is reused:

The price of delivery of the product to the customer will receive the charge

7. Restore the motif
Retraction: 7 days après la delivery

Product is delivered to the delivery room: 7 days after the delivery

The client can signal the problem in 24 hours before the reception, with photos on the app.

Access required: 7 days after delivery

Product in pane (SAV): the vendor's warranty conditions and after evaluation

8. Modifications and repairs
To calculate the return demand, the control process can be prendres for 8 days (variable according to the size).

Once the return is valid, the refund will take effect in the initial payment mode:

Refunds from the bank account

⚠️ In the case of withdrawal, the initial delivery fees are not refundable.

9. Suivi and assistance
For all information concerns:

The status of your return or return

Unrepaired or incomplete

Our service client abaya maroc is available to you via:

Your espace client

Un pre-order the charge for your demand and you will receive a response from the best prices.